📍 23610 N 20th Dr Ste 12, Phoenix, AZ 85085
Safelite AutoGlass is a Phoenix-based auto glass shop showing a 4.2★ aggregate rating across 940 verified customer reviews. By that measure, the location is solidly rated — it rates in line with the better-reviewed shops in the area — and represents a established operation with substantial review history. On ShieldFinder it is one of 39 verified shops we list in Phoenix.
The shop's posted services include chip / crack repair. Insurance is billed directly here. Combined with Arizona's zero-deductible windshield rule, most drivers with comprehensive coverage walk out without writing a check. This shop doesn't offer mobile installs; vehicles come to the location. Most replacements take an hour or so in the bay, then the manufacturer's safe-drive-away time before you take the car back on the road.
Operating schedule runs weekdays 6am-6pm, with Saturday hours. Safelite AutoGlass can be reached at +1 480-787-5491 or via their website at safelite.com. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when Phoenix-area shops often see surge demand.
For Arizona drivers specifically: ADAS recalibration is standard at Phoenix and Tucson shops given the market's volume. Rural Arizona along I-10 and US-93 has limited coverage; mobile service fills some of this gap in the Phoenix metro fringe.
If you want to weigh other Phoenix shops side-by-side, see the full Phoenix shop directory (38 other shops listed) or browse all Arizona shops on ShieldFinder. The Phoenix directory page covers the local damage profile, common insurance scenarios, and what separates a good Phoenix shop from a bad one.
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“Chip repair was fast and effective. Almost invisible when done. Great value.”
“Brought in a small chip before it turned into a crack. Fixed in about 30 minutes. Saved me from a full replacement.”
“Fair price, professional install, and they cleaned up all the old glass. Top marks.”
“They resin-filled my chip while I waited. Took 20 minutes and looks great. Very affordable.”
“Brought in a small chip before it turned into a crack. Fixed in about 30 minutes. Saved me from a full replacement.”
Reviews sourced from Google. Showing 5 of 940 total reviews.