Glass America
📍 317 N Frontage Rd, New London, CT 06320
Services Offered
Hours of Operation
Location
About Glass America
Glass America operates as an auto glass repair and replacement shop in New London, Connecticut, holding a 4.9★ aggregate rating across 58 verified customer reviews. By that measure, the location is top tier — it sits in the highest review-rating band — and represents a shop with a developing review base. On ShieldFinder it currently ranks as the top shop in New London based on combined rating and review volume.
The shop's posted services include windshield replacement and chip / crack repair. This location does not currently advertise direct insurance billing. If you're filing a comprehensive claim, you may need to pay up front and submit for reimbursement — call your carrier first to confirm the process. Service is in-shop only — the vehicle needs to come to the location. For replacements, plan on at least an hour of dwell time plus the manufacturer-recommended safe-drive-away interval.
Operating schedule runs weekdays 8am-5pm, with Saturday hours. Glass America can be reached at +1 860-419-7913 or via their website at glassusa.com. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when New London-area shops often see surge demand.
Local market context for Connecticut drivers: Connecticut drivers face intense freeze-thaw windshield stress from late November through March, with the I-95 New Haven-to-Stamford corridor and I-84 through Hartford ranking among the region's most chip-hazardous routes.
For comparisons with other auto glass options nearby, see the full New London shop directory or browse all Connecticut shops on ShieldFinder.
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What Customers Say
“Brought in a small chip before it turned into a crack. Fixed in about 30 minutes. Saved me from a full replacement.”
“They resin-filled my chip while I waited. Took 20 minutes and looks great. Very affordable.”
“Went in expecting a long wait, left impressed. The whole job was done quickly and the quality is excellent.”
“Flawless experience. Would recommend to anyone needing auto glass work in New London.”
Reviews sourced from Google. Showing 4 of 58 total reviews.