Factory Auto Glass
📍 2700 Atlantic Blvd, Jacksonville, FL 32207
Services Offered
Hours of Operation
Location
About Factory Auto Glass
Factory Auto Glass operates as an auto glass repair and replacement shop in Jacksonville, Florida, holding a 4.9★ aggregate rating across 190 verified customer reviews. By that measure, the location is top tier — it sits in the highest review-rating band — and represents a mature shop with a meaningful review base. On ShieldFinder it currently sits in the top quartile of the 34 Jacksonville shops listed here.
The shop's posted services include windshield replacement. This location does not currently advertise direct insurance billing. Florida's zero-deductible windshield law still applies — you can call your insurer first to confirm coverage and route the claim, then bring the work here, but you'll be coordinating between the two yourself. Service is in-shop only — the vehicle needs to come to the location. For replacements, plan on at least an hour of dwell time plus the manufacturer-recommended safe-drive-away interval.
Operating schedule runs weekdays 8am-5pm, closed weekends. Factory Auto Glass can be reached at +1 904-725-4004 or via their website at factoryautoglass.net. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when Jacksonville-area shops often see surge demand.
Local market context for Florida drivers: Florida's combination of UV intensity, hurricane season, and dense expressway networks creates unusually high windshield turnover.
For comparisons with other auto glass options nearby, see the full Jacksonville shop directory (33 other shops listed) or browse all Florida shops on ShieldFinder. Background on what to expect from the Jacksonville auto glass market, including local damage drivers and insurance specifics, is on the city directory page.
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What Customers Say
“Had a cracked windshield and Factory Auto Glass had it replaced in under two hours. Professional team, highly recommend.”
“Fair price, professional install, and they cleaned up all the old glass. Top marks.”
“Went in expecting a long wait, left impressed. The whole job was done quickly and the quality is excellent.”
“Friendly staff, clean shop, and fast turnaround. Exactly what you want when dealing with a broken windshield.”
“Best windshield replacement experience I've had. They fit me in the same day and the quality is excellent.”
Reviews sourced from Google. Showing 5 of 190 total reviews.