📍 973 Hertel Ave, Buffalo, NY 14216
Based in Buffalo, New York, Gerber Collision & Glass is an auto glass shop with a 4.6★ aggregate rating across 193 verified customer reviews. By that measure, the location is highly rated — it rates well above the regional average for verified shops — and represents a mature shop with a meaningful review base. On ShieldFinder it is one of 16 verified shops we list in Buffalo.
The shop's posted services include chip / crack repair. Insurance is billed directly here. Combined with New York's zero-deductible windshield rule, most drivers with comprehensive coverage walk out without writing a check. This shop doesn't offer mobile installs; vehicles come to the location. Most replacements take an hour or so in the bay, then the manufacturer's safe-drive-away time before you take the car back on the road.
Operating schedule runs weekdays 8am-5pm, closed weekends. Gerber Collision & Glass can be reached at +1 716-258-3900 or via their website at gerbercollision.com. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when Buffalo-area shops often see surge demand.
Local market context for New York drivers: New York windshields take a beating from two directions: brutal freeze-thaw cycles that expand small chips into full cracks overnight, and road salt that corrodes glass edges and reduces visibility through mineral haze. Many NY comprehensive auto policies include zero-deductible glass coverage — check your policy declarations page before assuming you'll pay out of pocket.
For comparisons with other auto glass options nearby, see the full Buffalo shop directory (15 other shops listed) or browse all New York shops on ShieldFinder.
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“Chip repair was fast and effective. Almost invisible when done. Great value.”
“Couldn't be happier with the service. Gerber Collision & Glass exceeded my expectations.”
“Brought in a small chip before it turned into a crack. Fixed in about 30 minutes. Saved me from a full replacement.”
“Friendly staff, clean shop, and fast turnaround. Exactly what you want when dealing with a broken windshield.”
“Fair price, professional install, and they cleaned up all the old glass. Top marks.”
Reviews sourced from Google. Showing 5 of 193 total reviews.