Duane Reade
📍 180 W 20th St, New York, NY 10011
Services Offered
Hours of Operation
Location
About Duane Reade
Duane Reade serves the New York, New York market for auto glass repair and replacement and carries a 3★ aggregate rating across 68 verified customer reviews. By that measure, the location is mid-range — it rates around the area average — and represents a shop with a developing review base. On ShieldFinder it is one of 50 verified shops we list in New York.
The shop's posted services include windshield replacement and chip / crack repair. Insurance is not billed directly here. Given New York's zero-deductible glass coverage, the workaround is to file the claim through your carrier first, get authorization, then have the work done. Mobile installs are available. The tech comes to you with the glass, adhesives, and recalibration equipment needed — works well for routine replacements and chip repairs.
Operating schedule runs weekdays 7:00 am – 11:00 pm, with weekend hours both Saturday and Sunday. Duane Reade can be reached at +1 212-243-0129 or via their website at walgreens.com. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when New York-area shops often see surge demand.
What's notable about the New York market: Many NY comprehensive auto policies include zero-deductible glass coverage — check your policy declarations page before assuming you'll pay out of pocket. New York windshields take a beating from two directions: brutal freeze-thaw cycles that expand small chips into full cracks overnight, and road salt that corrodes glass edges and reduces visibility through mineral haze.
To compare this shop against the rest of the New York market, see the full New York shop directory (49 other shops listed) or browse all New York shops on ShieldFinder. For deeper context on the New York auto glass scene — climate factors, insurance handling, ADAS availability — see the city directory page.
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