📍 14325 NE Airport Way Suite 111, Portland, OR 97230
Kaizen Auto Glass Repair & Replacement operates as an auto glass repair and replacement shop in Portland, Oregon, holding a 5★ aggregate rating across 685 verified customer reviews. By that measure, the location is top tier — it sits in the highest review-rating band — and represents a established operation with substantial review history. On ShieldFinder it currently ranks among the top three Portland shops by combined rating and review volume.
The shop's posted services include windshield replacement and chip / crack repair. This location does not currently advertise direct insurance billing. If you're filing a comprehensive claim, you may need to pay up front and submit for reimbursement — call your carrier first to confirm the process. Mobile service is offered, meaning a technician can come to a home or workplace for chip repair and many replacement jobs — useful if a damaged windshield isn't safe to drive or if shop visits are inconvenient.
Operating schedule runs weekdays 9:00 am – 5:00 pm, with Saturday hours. Kaizen Auto Glass Repair & Replacement can be reached at +1 503-542-2734 or via their website at kaizenautoglassrepair.com. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when Portland-area shops often see surge demand.
Local market context for Oregon drivers: Oregon's mild, wet climate produces a distinct windshield stress pattern: persistent cold rain and morning frost create thermal expansion cracks, while forest-lined highways like I-5, US-101, and US-97 generate road debris from logging and gravel trucks.
For comparisons with other auto glass options nearby, see the full Portland shop directory (35 other shops listed) or browse all Oregon shops on ShieldFinder.
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“Had a cracked windshield and Kaizen Auto Glass Repair & Replacement had it replaced in under two hours. Professional team, highly recommend.”
“Fair price, professional install, and they cleaned up all the old glass. Top marks.”
“Flawless experience. Would recommend to anyone needing auto glass work in Portland.”
“Brought in a small chip before it turned into a crack. Fixed in about 30 minutes. Saved me from a full replacement.”
“Friendly staff, clean shop, and fast turnaround. Exactly what you want when dealing with a broken windshield.”
Reviews sourced from Google. Showing 5 of 685 total reviews.