Universal Glass
📍 301 W Deer Valley Rd Suite 4, Phoenix, AZ 85027
Services Offered
Hours of Operation
Location
About Universal Glass
Universal Glass operates as an auto glass repair and replacement shop in Phoenix, Arizona, holding a 4.8★ aggregate rating across 308 verified customer reviews. By that measure, the location is top tier — it sits in the highest review-rating band — and represents a established operation with substantial review history. On ShieldFinder it is one of 39 verified shops we list in Phoenix.
The shop's posted services include windshield replacement. This location does not currently advertise direct insurance billing. Arizona's zero-deductible windshield law still applies — you can call your insurer first to confirm coverage and route the claim, then bring the work here, but you'll be coordinating between the two yourself. Service is in-shop only — the vehicle needs to come to the location. For replacements, plan on at least an hour of dwell time plus the manufacturer-recommended safe-drive-away interval.
Operating schedule runs weekdays 7am-8pm, with weekend hours both Saturday and Sunday. Universal Glass can be reached at +1 480-833-2928 or via their website at universalglassaz.com. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when Phoenix-area shops often see surge demand.
Local market context for Arizona drivers: Arizona is one of the highest-volume windshield markets in the country, driven by a perfect storm of factors: monsoon season hailstorms (July–September) that sweep the Phoenix and Tucson metros, intense UV exposure that degrades glass adhesives faster than almost any other climate, high-speed desert highways with gravel truck exposure, and one of the fastest-growing vehicle fleets in the Sun Belt.
For comparisons with other auto glass options nearby, see the full Phoenix shop directory (38 other shops listed) or browse all Arizona shops on ShieldFinder. Background on what to expect from the Phoenix auto glass market, including local damage drivers and insurance specifics, is on the city directory page.
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What Customers Say
“Got my windshield replaced here and couldn't be happier. Quick service, clean work, and the price was fair.”
“Fair price, professional install, and they cleaned up all the old glass. Top marks.”
“Needed a full windshield replacement after a rock strike on the highway. Excellent job — you can't even tell it was replaced.”
“Had a cracked windshield and Universal Glass had it replaced in under two hours. Professional team, highly recommend.”
“Very professional from start to finish. Fair pricing, quality work, and on time. Will be back if I ever need service again.”
Reviews sourced from Google. Showing 5 of 308 total reviews.