Universal Glass
📍 301 W Deer Valley Rd Suite 4, Phoenix, AZ 85027
Services Offered
Hours of Operation
Location
About Universal Glass
Universal Glass serves the Phoenix, Arizona market for auto glass repair and replacement and carries a 4.8★ aggregate rating across 308 verified customer reviews. By that measure, the location is top tier — it sits in the highest review-rating band — and represents a established operation with substantial review history. On ShieldFinder it is one of 39 verified shops we list in Phoenix.
The shop's posted services include windshield replacement. Direct insurance billing isn't listed for this shop. You can still use your Arizona comprehensive coverage (which typically pays in full under the zero-deductible rule) — just call your carrier first to set up the claim and confirm out-of-network terms. This shop doesn't offer mobile installs; vehicles come to the location. Most replacements take an hour or so in the bay, then the manufacturer's safe-drive-away time before you take the car back on the road.
Operating schedule runs weekdays 7am-8pm, with weekend hours both Saturday and Sunday. Universal Glass can be reached at +1 480-833-2928 or via their website at universalglassaz.com. Calling ahead to confirm same-day or next-day appointment availability is the most reliable approach, especially after major storm events when Phoenix-area shops often see surge demand.
Local market context for Arizona drivers: Arizona is one of the highest-volume windshield markets in the country, driven by a perfect storm of factors: monsoon season hailstorms (July–September) that sweep the Phoenix and Tucson metros, intense UV exposure that degrades glass adhesives faster than almost any other climate, high-speed desert highways with gravel truck exposure, and one of the fastest-growing vehicle fleets in the Sun Belt. Rural Arizona along I-10 and US-93 has limited coverage; mobile service fills some of this gap in the Phoenix metro fringe.
For comparisons with other auto glass options nearby, see the full Phoenix shop directory (38 other shops listed) or browse all Arizona shops on ShieldFinder. The Phoenix directory page covers the local damage profile, common insurance scenarios, and what separates a good Phoenix shop from a bad one.
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What Customers Say
“Got my windshield replaced here and couldn't be happier. Quick service, clean work, and the price was fair.”
“Fair price, professional install, and they cleaned up all the old glass. Top marks.”
“Needed a full windshield replacement after a rock strike on the highway. Excellent job — you can't even tell it was replaced.”
“Had a cracked windshield and Universal Glass had it replaced in under two hours. Professional team, highly recommend.”
“Very professional from start to finish. Fair pricing, quality work, and on time. Will be back if I ever need service again.”
Reviews sourced from Google. Showing 5 of 308 total reviews.